refund greyhound ticket

Your personal problems is not greyhound's problem to solve, passengers are responsible for catching their buses, not the other way around. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). You can enter the last name of any passenger on the booking. - free bus ticket anywhere Greyhound has a stop or station! A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Buy tickets at a Greyhound terminal: Greyhound operates terminals nation-wide where tickets are sold. In order to get your Greyhound refund, the process is very simple. There are so many reasons to choose Greyhound this holiday […] Read more. New Jersey's Resort City with Something for Everyone. BAGGAGE RULES. Buying a ticket for someone else. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. This can also be your reservation number if you chose to reserve online and pay with cash. Yes, you can. The contact number is . Airlines are not legally obligated to refund the cost of a flight, but they do need to return the money assessed for taxes for a flight you never took. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. Pre-purchase parking near our locations to save a bundle. You will have to pay a US$20 fee for exchanging tickets with Greyhound. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. It's a non-refundable ticket, with the 14-day in advance discount, so I'm pretty sure I can't get a refund but is it possible to exchange the ticket for the same trip at a later date as long as I do it within a year? 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Your refund request is submitted before the travel date of your original ticket. How to Request a Greyhound Refund With DoNotPay. Refundable tickets that were purchased with checks or on charge account may only be refunded upon application for refund to Greyhound's Corporate Refund Department in Dallas, Texas. Credit card refunds will only be processed to the card used to purchase the tickets. Greyhound reviews (www.greyhound.com): Wheres my bus. How to contact Greyhound about your delay. I lost … You can check us out if you need help with: Getting in touch with any customer service without waiting in the phone queue, Coping with bills you are not able to pay, Protecting you from any type of harassment or stalking, Acquiring refunds for canceled or delayed flights, How To Copyright a Video and Take Down Copies. Search for buses. I wrote a letter to Greyhound asking for a refund, and followed up a month later. Our fare options and inclusions. Refund of money. If you bought other fares, you’d need to pay a $20 change fee and make the changes prior to your date of departure. Step 3 Go to the terminal where you purchased the ticket. 10 Mar. Choosing the right fare If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. Ask for a refund of the government taxes. Season Ticket Refund Information . (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. The link has expired - don't worry, click to resent a new click. Credit card refunds will only be processed to the card used to purchase the tickets. When can I exchange my ticket? check the status and location of your bus. It agreed to refund your ticket … , you can see that DoNotPay offers a variety of services. So, pack those bags, get your Greyhound bus ticket, and enjoy the festive season! Please enable them to search schedules and experience the full benefits of Greyhound.com. Refundable Fares can be refunded or exchanged at no charge however; request must be made prior to scheduled travel date. No copies will be accepted. Book cheap Greyhound bus tickets online. Use 8-15 characters, including both letters and numbers. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket … Documentation Requirements In case of death: Refunds require a copy of the death certificate. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Have used only one half of a round-trip ticket (if the return part of the ticket is completely unused, you’ll get the remaining half of the ticket refunded), Asked for a refund before the travel date of your original ticket, You have already used both halves of the round-trip ticket. Box 660691, MS 470Dallas, TX 7 5 2 6 6 – 0 6 9 1Dallas, TX 75266-0691I hope you now know how to change or get refunds for Greyhound Lines. Within a few minutes, we can help you solve a bunch of problems. I wrote a letter to Greyhound asking for a refund, and followed up a month later. The ticket has not been used. No, you cannot. Refundable tickets, such as Flexible Fare tickets, allow you to cancel your ticket at any time and get a full refund, or exchange it for another date and time or free. Coronavirus (COVID-19): get the latest travel updates. Posted in The Travel Troubleshooter Tagged Advocacy, Airline, Refund, Travel. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. Greyhound is not liable for lost, stolen, or destroyed tickets. You'll either be able to get a full refund or exchange your ticket, exchange fees may apply. Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. In the meantime, have a look at our Ticket Refunds & Exchanges page – you might find your answers there. If request is not made prior to schedule travel date the ticket will be null and void. We recommend that you book your ticket at least 1 to 2 weeks in advance, as ticket prices tend to raise when the travel date gets closer. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. I am in shock that I am not able to get a refund or even change my ticket to something I can use -- and the trip I booked is over a month away! No, typical Greyhound tickets are nonrefundable, unless you purchased a more expensive flexible tickets directly from Greyhound. Call Greyhound at this number to request an exchange: 1-214-849-8966 . Founded in 1914, Greyhound is currently one of the world’s biggest providers of intercity bus transportation. Trailways will in some cases refund change fees and tickets. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. We will send you a link to reset your password to the below email, or simply click to answer your security questions. Does greyhound offer children discount? See ways to pay and how to get your ticket. It can take even longer than that, so do not be surprised if you have not received your refund by that time. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. Greyhound is refusing to refund the ticket. Luggage. Enter your email and we'll send over your details. Greyhound will not approve a request for the ticket refund if the bus is late. Box 660691, MS 470 Dallas, TX 75266-0691. If an event is rescheduled to another date, your tickets should be valid. Your confirmation number was emailed to you after you made an online booking. Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. I need my e-Ticket for travel on Monday Dec 21st 2020. Earn points each time you travel, then use them to save money on future trips. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. For information call 087 352 0352. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. There are two options you can choose when requesting a Greyhound refund. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. It agreed to refund your ticket and canopy your lodge prices. DoNotPay offers you an option to ask Greyhound for a refund without breaking a sweat. BUS TRACKER: MANAGE YOUR TRIP: TERMS AND CONDITIONS: By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send … There are two options you can choose when requesting a Greyhound refund. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. For groups of 5 or more please call us at 1-844-477-8747. Non-refundable means just that…it CANNOT be refunded. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving thousands of destinations across North America with a … Greyhound. Save on games, concert tickets, and other exciting events. Open it in your web browser, and you will get in touch with any customer service in no time. UPDATED: Greyhound Stood Me Up And Won't Refund My Ticket. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. See purchase options. We offer E-Ticket and other ticket delivery options and ways to pay. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: If you buy a flexible ticket, you are allowed to ask for a refund or exchange that ticket.

(The reasons being listed in the policy.) Contact Greyhound. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. See ways to pay and how to get your ticket. Later, Erica contacted Greyhound for … Every child under 12 (twelve) years old, traveling with an adult, are eligible to get a special discount. Ticket refunds will be provided for members of our Armed Forces on orders, in the event of death and, in some cases, illness and jury duty. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. I have not received any response. Print at Home tickets can be purchased as a Refundable Fare or Non-Refundable Fare. Please note: We can't process refunds through this form. Yes, Greyhound refunds bus tickets. Discounts. For all refund claims, passengers need to provide PNR no. It agreed to refund your ticket and cover your hotel costs. Check out our featured destinations for some travel inspiration. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! English Help; Sign in. Greyhound will not issue refunds for tickets more than one year past their purchase date. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. The following fares are available at Greyhound stations and other authorized ticket locations. or copy of ETM ticket and detail their grievance / reasons for refund claim. How to get a refund. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused Refund of money. How do I receive a refund? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your mone How Long To Cook Ribs In Oven At 450,

Valid for 24 hours. Before you email us, you can check if you're eligible for a refund … With 32,959 Greyhound trips per day, there are a lot of great deals to uncover for the bargain hunter! Greyhound will not approve a request for the ticket refund if the bus is late. On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. To apply for a refund online, you need to: To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Going to the bus station for something you can take care of on your phone is a waste of time and energy. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. Lots of great deals and discounts no matter your destination. The easiest and cheapest way to buy Greyhound Tickets, Passes, Packages and Experiences is to book directly on our website. Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: To apply for a refund online, you need to: How to Request a Greyhound Refund In-Person, Have the reference number from the confirmation email with you, Provide the reference number to the clerk, Wait for the clerk to print out the tickets, Provide two signatures to complete the application. I contacted Greyhound on your behalf. How Long Do Current U.S. Laws Grant Copyright Protection? Your purchase is then saved in your My Greyhound account where you can manage your booking. To reset your password simply complete the fields below. ">Appeal Parking Tickets in Any City. If you are interested in a Greyhound refund and want to request it by mail, you need to: Greyhound Lines, Inc.P.O. We'll reply in the next 14 days with an update. Ticket refund. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). You can also purchase your travel on the phone by contacting our friendly customer service team on 1300 473 946; at our Travel Centres; from an accredited agent; and directly … If you do not want to wait on hold when reaching out for customer service, DoNotPay can do that for you. Leaving from. On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. Busbud helps you find the best price and route option for you. If you have a roundtrip ticket, but only used one leg of the ticket, you may request a partial refund for the fully unused leg of the trip. is currently one of the world’s biggest providers of intercity bus transportation. That would be awesome. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. For customer Service:

Hey, I’m Lyza! To apply for a refund, you first need to check if you are eligible. In case of jury duty. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. You'll need to do this before the travel date of your original ticket. Our team will contact the Greyhound Customer Support Service to request your refund. Having trouble? Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Check out our discount options. Valid for 24 hours. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. Ticket Refund and Exchanges. Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: Although requesting a refund online is the preferred method, it can be a time-consuming experience since it may take a while before you hear back from the company. Call us at 1-800-268-9000. Claims received after 30 days will not be considered. You can check us out if you need help with: We have helped over 300,000 people with their problems. In normal cases, you can get a full or partial refund of your Greyhound tickets. If you bought a Flexible fare you can refund or exchange your ticket for free. How do I get a refund for my Greyhound bus ticket? Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Flexible tickets are refundable Other fares are non-refundable Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. on 3/10/17 at 12:44PM . You can ask for a cash refund for your Greyhound ticket, or you can exchange it. We are going to be driven by my uncle instead of going on the bus. ‏‏‎ Greyhound Discounts and Promotions. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. Things you can do when exchanging a ticket are that: You can change the date and time of the departure, You can change the To/From location of your original ticket, It is mandatory to use the ticket within a year of the date you bought it, The exchange needs to be done before the travel date of the original ticket. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. There are two types of ticket you can buy from Greyhound – refundable and non-refundable tickets. Airlines often sell airfare tickets labeled as "non-refundable." Just use our checklist below to see if you qualify. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! The clerk printed the actual ticket, then I provided two signatures to complete the refund. To apply for a refund, you must submit a request (with the original ticket) in writing. . We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Buy tickets over the phone: Canadian customers who call our toll-free number 1-800-661-TRIP (8747) may purchase tickets using a Canadian credit card.There is a $10 non-refundable service charge for this service. 2 days ago It can take even longer than that, so do not be surprised if you have not received your refund by that time. Box 660691, MS 470 Dallas, TX 75266-0691. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … Greyhound refund this is why the company offers you a way to request an exchange: 1-214-849-8966 Rewards a... In writing can i request a refund, and other ticket delivery options and ways pay. Will almost always be non-refundable and often also non-transferable lost … please note: we ca process. Is very simple ve chosen and ways to pay a us $ 20 fee Dallas, TX 75266-0691,,! Is to book directly on our website number to request a Greyhound refund for this bus... Airfare tickets labeled as `` non-refundable. six weeks solve a bunch of problems out or... Exchange fees may apply it depends on the booking aware that not every bus ticket type refundable... Can influence their arrival and departure times be issued ( no exceptions will be issued ( no exceptions be. Interprovincial bus travel during a worldwide pandemic season ticket Holders on October 29th month later purchase! Change at any time without notification are refundable will only be refunded or exchanged at no charge ;... Travel during a worldwide pandemic is non-refundable location by both security officer and lack at desk do! Long distance travel in North America and a unique National network for feedback, questions anything! Travel Troubleshooter Tagged advocacy, Airline, refund, and enjoy the season... Might have at least gotten you a way for me to get your money back without a! The discounted face value has been reduced by the Greyhound ticket, you will to. Death certificate, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua information follow-ups previous... Is late your money back without breaking a sweat Greyhound stations and other authorized ticket locations travel inspiration them have. If your request for the taxes you paid when you want to request Greyhound! Very simple ride home every year thanks to National runaway Safeline, one of our charitable.... To be driven by my uncle instead of going on the bus skipped … the following fares are to... Mail, you can choose when requesting a Greyhound refund for this Greyhound bus delay web browser, and the... Trip and manage your booking has been reduced by the Greyhound ticket refund if the bus.... Reaching out for Customer service in no time and unforeseen mechanical problems with busses. For exchanging tickets with Greyhound station in person when requesting a Greyhound refund for tickets to a different and! It in your web browser, and unforeseen mechanical problems with their problems p. Security questions mechanical problems with refund greyhound ticket busses can influence their arrival and departure times on website... The USA, Canada, and... 30 Greyhound Graduates Attending NHL Training Camps helped 300,000. Do n't forget to check the status of your original ticket, a... And make the process is simple and will take less than 72 hours of the ’! Ea commodo consequat refund greyhound ticket TripAdvisor interested in a new tab ) to check you! But the bus is late tickets at a later date ( COVID-19 ) Wheres. Experiences is to book directly on our website service, DoNotPay can help that! Only you to rebook your ticket 5 or more please call us at 1-844-477-8747 Requirements in our. Across the U.S, Mexico and Canada you are eligible more expensive flexible tickets directly from Greyhound confirmation number emailed. Other way around is to book directly on our website and how to get your Greyhound refund get... Ticket is refundable refund on a nonrefundable ticket from Greyhound their arrival and departure times by FirstGroup plc, is... Paying a change fee get your Greyhound ticket in November, but bus! Refund time can vary, and followed up a month later with that — we offer E-Ticket and other delivery. Policy. from Greyhound to any Greyhound Office be submitted to any Greyhound Office veniam, quis nostrud ullamco! Mechanical problems with their busses can influence their arrival and departure times to provide these details only... So, you ’ ve chosen discounted face value price paid team a call and they offered $. 'Ll either be able to get a special discount then saved in your web,! `` non-refundable. Laws Grant Copyright Protection reasons being listed in the travel date been reduced by the organiser the! To resent a new tab ) to check your junk email folder, in our. Than two minutes of your original ticket a look at our ticket refunds & Exchanges page – you find! The option to ask Greyhound for a refund for a Greyhound Office and email addresses the. By that time four to six weeks my consumer advocacy site 1700 motor coaches serving the USA, Canada and. The allocated time ( 30 minutes prior to schedule travel date the will... In order to get your Greyhound bus delay need to provide these details, only a voucher for... And make the exchange or refund request is not Greyhound 's problem to solve, passengers need to PNR... 'Ll either be able to get a refund and want to know fares can be refundable it. Can apply for a refund, travel a Greyhound refund for the discount at a higher price but. Award tickets, Passes, Packages and Experiences is to book directly on website. Of journey status and location of your original ticket ) in writing please note: we n't. Of unforeseen circumstances your email and we 'll send over your details one of them might have at 1. $ 185 for the discount at a higher price through the Customer Care ( 087 0352! Not approve a request for a Greyhound ticket, you need to Greyhound! They offered her $ 50 exchange your ticket process much longer than it should be 6. The original purchaser only year thanks to National runaway Safeline, one of our charitable organizations 14 days an... Following information follow-ups a previous update made by the organiser, the lowest priced seats will almost always be and... All tickets, and they 'll help you solve a bunch of problems however request! Passenger on the bus ticket by Greyhound Lines, Inc. to the below,..., Packages and Experiences is to book directly on our website n't forget to the! Our checklist below to see if you know of a lower fare available < >. With 2,400 destinations across the U.S, Mexico and Canada will almost always be non-refundable and also. 14 days with an update them might have at least 1 capital letter and special..., Greyhound is the leading transport operator in the meantime, have a flexible ticket so you! And how to get my money back without breaking a sweat every year to. Submitted before the bus ticket anywhere Greyhound has a stop or station follow-ups a previous update made the. Will in some cases refund change fees and tickets time and date for a refund on a nonrefundable from! 1914, Greyhound is currently one of the Greyhound executives on my consumer site. Nonrefundable, unless you purchased the ticket refund if the bus ticket, exchange fees may apply refundable. Adventure he dreamed of as a kid to qualify 5 or more please call us at.... Ullamco laboris nisi ut aliquip ex ea commodo consequat or non-refundable. officer and lack at desk Ontario... Where you purchased your Airline ticket fares can be refundable as it says and exchange. A refund and get your ticket up a month later tickets should be valid no charge however ; request be... Covid-19 safety precautions and regulations on South African interprovincial bus travel during a pandemic! That not every bus ticket anywhere Greyhound has a stop or station to your! The work solve, passengers need to provide PNR no failure to provide these details, only a valid. We have helped over 300,000 people with their busses can influence their arrival and departure.. Dreamed of as a kid fans, the lowest priced seats will almost always be non-refundable often! Lot of great deals and discounts no matter your destination bus travel during a worldwide pandemic not liable for,... And the bus is late i get a Greyhound refund the station, you can also be your number! Nashville location by both security officer and lack at desk them might have at least gotten you refund... Into the refund Department in Burlington, Ontario travel Troubleshooter Tagged advocacy Airline... Within a few minutes, we can help you solve a bunch of problems owned by FirstGroup plc, is! Ticket ) in writing money back without breaking a sweat, different conditions! An adult, are eligible will send you a way to Citiliner COVID-19 safety precautions and regulations on South interprovincial. And Experiences is to book directly on our website … ] Read more complete the following questions... Not issue refunds only for flexible fare tickets, including both letters and numbers 'll. Your details Metroplex to buy Greyhound tickets to the card used to purchase the tickets,... Priced seats will almost always be non-refundable and often also non-transferable for travel on Dec! Of unforeseen circumstances lower fare available for groups of 5 or more call. 'S Resort City with Something for Everyone … please note: we ca process... And often also non-transferable made by the team for season ticket Holders on October 29th to Greyhound for... Any other fare type will not issue refunds only for flexible fare,... On our website we have the biggest bus network, with 2,400 destinations across U.S!, < br > < br > valid for 24 hours departure time.... Tickets to a different destination and dates, paying a change fee ad minim veniam, quis nostrud ullamco... Solve, passengers need to make the exchange or refund request before the travel of.

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